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What are the shipping costs?
Germany & Austria: €5.00
(free of charge with an order value above €75)Great Britain: £8.50
(free of charge with an order value above £75)Switzerland: CHF 8.50
(free of charge with an order value above CHF 75)Japan: ¥4000
(free of charge with an order value above ¥13000)Rest of Europe: €8.50
(free of charge with an order value above €75)Latin America: €8.50
(free of charge with an order value above €100)Rest of the world: €30
(free of charge with an order value above €100)Guaranteed Delivery Date: €15
Faster delivery with guaranteed delivery date, available to: Austria, France, Germany, Italy, Netherlands, Spain. -
How long will it take for my order to arrive?
STANDARD DELIVERY:
We aim to dispatch your order in 2 working days. Once your order has been dispatched from our warehouse, you can find the delivery times below:Country
Estimated Delivery Days
(in working days)Country
Estimated Delivery Days
(in working days)Australia
6
Netherlands
4
Austria
4
Poland
4
Belgium
5
Romania
7
Czech Republic
4
Spain
5
Denmark
5
Sweden
5
France
4
Switzerland
4
Germany
4
United Kingdom
5
Italy
5
Rest of World
9
Japan
7
We reserve the right to split your order and dispatch them separately if this will decrease order processing time and it is reasonable for the buyer. No additional shipping costs shall be incurred in this case.
GUARANTEED DELIVERY DATE: For an additional €15 customers in Austria, France, Germany, Italy, Netherlands & Spain can receive their order on a guaranteed delivery date. This date is shown in the last step of the checkout.
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Can my delivery address differ from my billing address?
Yes, different addresses can be submitted during the checkout process.
Please note: We cannot ship to Packstation or PO Box addresses. -
What can I do in case my order arrives later than expected?
We aim to dispatch most orders within 2 working days and deliver it according to our estimated delivery days (for more information see “How long will it take for my order to arrive?”). However, in case there are any delays with your order, please contact our customer service using the contact form on our website.
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Which countries do you deliver to?
Europe: Andorra, Austria, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lichtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, United Kingdom (excluding Northern Ireland).
Asia: Azerbaijan, Bahrain, Georgia, Hong Kong, India, Indonesia, Israel, Japan, Kuwait, Lebanon, Malaysia, Maldives, Oman, Pakistan, Philippines, Qatar, Saudi Arabia, Singapore, South Korea, Sri Lanka, Thailand, Turkey, United Arab Emirates.
North America: Bahamas, Barbados, Dominican Republic, Ecuador, El Salvador, Greenland, Jamaica, Mexico, Panama, Trinidad & Tobago.
South America: Argentina, Bolivia, Chile, Colombia, Costa Rica, Peru, Uruguay, Venezuela.
Oceania: Australia, Fiji, New Zealand.
Africa: Egypt, South Africa.
Please note that orders to the United States of America and other countries not on the list above are currently not possible. We are working on a solution for this matter.
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Do you ship to the US or Brazil?
This shop only services the countries stated in "Which countries do you deliver to?" For orders to the US or Brazil, please follow the links below.
The US shop can be found here:
www.redbullshopus.comThe Brazil shop can be found here:
www.redbullshop.com.br -
Will I have to pay customs or import charges for my order?
Within the EU: Free from any customs charges.
For Switzerland and Great Britain: We will cover the customs costs for you.
For the rest of the world: The charges must be paid by the recipient of the package. Unfortunately we have no control over these charges, and cannot advise what the cost will be, as customs policies and import duties vary widely from country to country. We recommend you contact your local customs office for further information.