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Will I receive an order confirmation?
Upon successful placement of your order, you will receive an automatic acknowledgement of receipt via e-mail. In case you did not receive the order confirmation, please contact us via the contact form on our website.
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Is there an order limitation?
No, as a general rule there is no limitation on orders in the Red Bull Shop. However, you cannot order more than 10 pieces of any individual item (10 products of equal colour and size) per order.
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Are the products I select always deliverable?
Usually, only items that are actually available are shown in our Red Bull Shop. Unavailable sizes are shown in grey. Although our database is updated on an ongoing basis, in exceptional cases, a certain item might be sold out between the product selection and the checkout confirmation. In very rare cases, a product may not be available when we pack your order. If this happens, we will notify you immediately.
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Is it possible that sold-out products will be available again at a later time?
Yes, as a general rule, any item that was sold out in a certain size and/or colour might be available at a later time. In order to be automatically notified when a product is back in stock please activate the "Notify me" function in the size selector of the article.
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Can I order by phone or e-mail?
Please understand that currently we cannot accept orders placed by phone or e-mail. You can order 24/7 in the Red Bull Shop.